Help & Contact
How does paying a Les Cayes vendor work?
You pay in USD from wherever you are. The vendor is settled in HTG via MonCash once your payment is confirmed — you don't need to convert currency or wire cash yourself.
How do I know a vendor is real?
Every vendor is either agent-verified (checked in person by a local Les Cayes agent) or community-vouched (repeat buyers and reviews). Look for the trust badges on each listing.
What if the order isn't fulfilled?
Open a dispute from your order page. A local agent reviews it first — this is a human-in-the-loop process, not an automated bot decision, given how much trust here depends on real relationships in Les Cayes.
Can I pay a family member's bill directly?
Yes — the Bills & school fees category covers electricity, school tuition, phone recharge, and similar recurring payments, settled directly to the vendor or institution.
Do you support Kreyòl or French?
Full Kreyòl/French/English localization is on the roadmap but not built yet in this MVP — today the interface is English-only.
Still stuck? This MVP scaffold doesn't have a live support inbox yet — vendor/order disputes route to a local agent, per the order status page.